8 tbajee Privacy Policy
This document explains in detail what rules 8 tbajee follows regarding the collection, use, and protection of your personal information, and what rights you have as a user.
Table of Contents
This Privacy Policy ("Policy") documents the data protection understanding between the entity operating the 8 tbajee platform ("we", "our") and users of the platform ("you", "your"). By opening an account on 8 tbajee or using the services, you consent to this Policy.
This Policy is an integral part of our Terms and Conditions. Reading both documents together will give you a clear understanding of the full terms of using the platform.
Types of Collected Information
1.1 Identity Information
At the time of account registration, 8 tbajee collects the following information from you:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID card or passport details (for identity verification)
1.2 Financial Information
Information related to the mobile financial service accounts you use for deposits and withdrawals is stored. 8 tbajee processes transactions only through bKash, Nagad, and Rocket.
1.3 Transaction Information
Deposit, withdrawal, and betting history — including amounts, times, methods, and outcomes — are recorded in our system.
1.4 Technical Information
Information automatically collected while using the site includes:
- IP address and device type
- Browser and operating system information
- Duration of site visits and page browsing patterns
- Referral source and click history
How Information Is Collected
2.1 Direct Collection
You provide information directly when you open an account, log in, make a deposit, make a withdrawal, or contact customer support.
2.2 Automatic Collection
Technical information is collected automatically through cookies, web beacons, and log files. This information is used to ensure the smooth operation of the platform and to improve the user experience.
2.3 Information from Third Parties
Information may in some cases be collected from identity verification agencies or payment processors, but only where necessary to meet legal obligations.
Purpose of Using Information
8 tbajee uses the collected information for the following purposes:
3.1 Account Management and Service Delivery
Information is used to create, verify, and manage your account, and to process deposits, withdrawals, and bonuses.
3.2 Security and Fraud Prevention
We analyse technical and financial information to prevent unauthorised access, fraudulent transactions, and money laundering. SSL technology keeps every connection you make secure.
3.3 Customer Support
Your information is used to resolve your issues and provide personalised assistance. The 8 tbajee customer support team is available 24 hours a day, 7 days a week via live chat and email in Bengali.
3.4 Responsible Gaming
By monitoring gaming behaviour patterns, we identify potentially problematic gaming and intervene when necessary. Our Responsible Gaming Guidelines contain detailed information on this.
3.5 Product Improvement and Analysis
Anonymised data is analysed to improve platform functionality, add new features, and measure the user experience.
Information Storage and Security
4.1 Retention Period
Collected information is retained while your account is active. Even after an account is closed, financial and identity information is kept for a specified period in accordance with applicable legal obligations.
4.2 Technical Security
The technologies 8 tbajee uses to protect your information include:
- SSL/TLS encryption — on all data transfers
- Encrypted database storage
- Two-factor authentication (OTP-based)
- Regular security audits
- Access controls — for authorised staff only
4.3 Data Minimisation Policy
We collect only the information that is necessary for service delivery and meeting legal obligations. Collecting unnecessary information is against 8 tbajee's policy.
Sharing Information with Third Parties
8 tbajee never sells your personal information to third parties. However, information may be shared in the following circumstances:
5.1 Service Provider Partners
Companies engaged for payment processing, identity verification, and technical infrastructure management receive only the information necessary to carry out their specific tasks. These partners are bound by confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose information under court orders, government investigations, or applicable law. In such cases, we will endeavour to notify you to the extent possible.
5.3 Business Transfers
In the event of a change in business ownership, user information may be transferred, but the new owner will be required to comply with this same Privacy Policy.
5.4 What Never Happens
- Selling information to advertisers
- Sharing information with third parties outside of approved purposes
- Sharing personal information with marketing agencies
Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored in your browser. 8 tbajee uses them for the proper functioning of the site.
6.2 Types of Cookies
- Essential Cookies: For login sessions, security, and core functionality — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand site usage patterns — these collect anonymous data.
6.3 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may affect some platform functionality.
User Rights
As a user of the 8 tbajee platform, you have the following rights:
7.1 Right to Access Information
You may request at any time to know what information is stored about you. We will provide the information within 30 days, subject to verification.
7.2 Right to Correct Information
You have the right to request correction of any inaccuracies in your information. This request can be made via live chat or email.
7.3 Right to Delete Information
After closing your account, you may request deletion of information beyond what is required by legal obligations. However, records of financial transactions must be retained for a specified period as required by relevant law.
7.4 Right to Object to Processing
You may object to the use of your information for certain purposes. However, processing that is essential for service delivery will remain outside the scope of such an objection.
7.5 Right to Data Portability
You have the right to request your account and transaction information in a machine-readable format.
Protection of Minors
8 tbajee strictly enforces a 21+ age policy. No one under the age of 21 may use the platform, and collecting information from such individuals is also prohibited.
Age is verified at the time of registration. If it is found that someone has opened an account using a false age, that account will be closed immediately and all associated information will be securely deleted.
If you believe a minor is using 8 tbajee, please notify our customer support immediately.
Policy Changes
9.1 Process for Changes
8 tbajee reserves the right to change this Privacy Policy at any time. In the event of significant changes, we will notify users via email or site notification.
9.2 Effective Date
The revised policy will take effect from the date of publication. Continued use of the platform after a change will be taken as your consent to the new policy.
9.3 Previous Versions
Previous versions of the policy are kept on file with us. They can be reviewed upon request.
Contact
If you have any questions or concerns about this Privacy Policy, please contact 8 tbajee customer support:
24/7 instant support — in Bengali and English
To learn more about us and understand how 8 tbajee operates, visit our About Us page.